Month: July 2019

Creating Collaboration through Human Focused Leadership

Much of the pain we see in business dysfunction today is the result of a silo culture built by leaders who have created an infrastructure in which their team members operate but the walls of this infrastructure are often barriers to innovation and creativity, which over time can lead to toxic culture challenges. Most leaders …

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The Service Mindset

I have been fortunate enough, in my career to date, to lead large teams across a variety of cultures, locations and languages. Most of these teams worked with high profile clients to rush deadlines with complex workflows and technology and their day would consist of keeping calm and creating an excellent customer experience while sticking …

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